Overview
Thank you for visiting flg.ie. Your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how it is used and your choices regarding your information. We are committed to safeguard your privacy and ensure that your personal data is handled with the utmost care and respect.
Information we collect
Personal information: When you visit our website, we may collect personal information such as your name, email address, phone number and shipping address. We collect this information when you make a purchase, sign up for our newsletter or contact us through our website.
Non-personal information: We may also collect non-personal information such as your IP address, browser type and referring website. This information is collected for analytics purposes to improve our website and services.
How we use your information
We use your personal information to process your orders, respond to inquiries and enhance your user experience.
We may also use your personal information to send you marketing communications about our products and promotions but you can opt out of these communications at any time.
Non-personal information is used for analytical purposes to understand how visitors use our website and to improve our services.
Data security
At flg.ie, we take your security and privacy very seriously, weather you are an existing customer or visiting our website for the very first time. If you have any question about how we handle data and protect your privacy, please contact us at sales@fantasylights.com.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings.
What is a cookie?
A cookie is a common element of data that a website can transmit to your browser, and may then be stored on your system. Cookies give us an insight into how you browse and navigate our website and which products, pages and promotions you have viewed. We use cookies to improve our website and give you a better experience when you return to our web site. For example, cookies allow us to save your password so that you do not have to re-enter it every time you visit the website.
If you have set your computer to reject cookies you can still browse flg.ie until you wish to register with us or make a purchase. For further information on cookies please visit www.aboutcookies.org.
Your consent
By using flg.ie you consent to the collection, storage and processing of your personal information by Costard Investments Limited t/a flg.ie in the manner set out in our privacy policy and current legislation.
Access to your personal information
You have the right to request a copy of all the information flg.ie holds about you and to have any inaccuracies corrected.
Please address requests in writing to Mr. Gabriel Byrne, Fantasy lights, Costard House, Mulcahy Keane Industrial Estate, Walkinstown, Dublin 12.
Users 16 and under
If you are aged 16 or under, please obtain parental or guardian’s permission before you provide personal information to the flg.ie website. Users without this consent are not allowed to provide us with personal information.
Disclaimers and limitation of liability
Under no circumstances will Costard Investments Limited t/a flg.ie be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of flg.ie regardless of the form of action.
Costard Investments Limited does not warrant that flg.ie content will be uninterrupted or error free, that defects will be corrected or that the server that makes it available are free of viruses or bugs.
Intellectual property
The names, images and logos identifying Fantasy Lights and flg.ie or third parties and their products, services are subject to copyright, design rights and trademarks, were applicable, and/or for third parties. Nothing contained in these terms shall be construed as conferring by implication or otherwise any licence or right to use any trademark, patent, design right or copyright of Fantasy Lights Group or any other third party.
Complaints policy
All complaints are handled fairly, confidentially, and effectively with a review procedure in place to eliminate weaknesses and enhance our overall level of customer service.
Security policy
Flg.ie website uses state of the art security measures to protect against the loss, misuse and alteration of the information under our control. We store the information we collect in a database in our dedicated secure hosting environment data centre. We use a secure internet protocol which specifies how to pass secure communications between and internet server and the web browser. This provides world class security for the website you are viewing, allowing it to accept credit card numbers or other sensitive data without fear of interception. This allows you to view specific pages which are encrypted when sent to the browser, and any form responses, such as private personal data, are encrypted when they are sent back to the server. We use state-of-the-art authentication and encryption technology. Confirmation of security can be obtained by contacting the hosting provider. We do not use any information gathered from this site for any other purpose.
All customer information is confidential and is not divulged to any external third party organisations.
Contact us
If you have any questions about this Privacy Policy, please contact us at sales@fantasylights.com.
By using our website, you consent to the terms of this Privacy Policy.